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Privacy Policy

THE PRIVACY STATEMENT

Last updated on May 17, 2018.

This Privacy Statement describes how Mocup manages personal information and respect your privacy. This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy.

All “Personal Information” (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. When we refer to “Mocup”, we mean the Mocup entity that acts as the controller or processor of your information.

ENTITIES COLLECTING PERSONAL INFORMATION

Personal Information on this website is collected by Mocup, s.r.o., Karmelitská 379/18, Malá Strana, 118 00, Prague 1.

We have appointed a data protection officer (DPO) for the Mocup s.r.o. who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO:

Mocup, s.r.o.,

Subject:  Data Protection: Question

privacy@mocup.com

Karmelitská 379/18, Malá Strana, 11800 Prague 1

Contact Us

COLLECTION OF PERSONAL INFORMATION

As a visitor to the Site, you can engage in many activities without providing any Personal Information.

However, when you register to use a Mocup site and order products or services as a Mocup subscriber in order to provide the services to you, we may collect the following Personal Information from you:

  • Contact information such as your name, phone, address and email address; and

  • Billing information such as the number, expiration date, card type and billing address of your credit card;

  • Demographic information such as your job title, job description and company name and company type; and

  • Profile data, including your username and password, details about your purchases and the Content that you license from us.

UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES

Upon request, Mocup will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@mocup.com.

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link https://www.mocup.com/my-account, where you can view and make changes to most of your Personal Information immediately.

HOW YOUR PERSONAL INFORMATION IS USED

Mocup collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Mocup may use this information to:

  • Process your financial transactions.

  • Send you order/renewal confirmations.

  • Register your rights, if any, to technical support or other benefits that may be made available to registered users.

  • Respond to customer service requests, questions and concerns.

  • Administer your account.

  • Send you requested product or service information.

  • Keep you informed about special offers and services of Mocup

  • Administer promotions and sweepstakes you enter and notify you of the results.

  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.

  • Meet our research and product/service development needs and to improve our Site, services and offerings; and

  • Customize your experience, including targeting our services and offerings to you.

We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.

In certain situations, Mocup may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Mocup), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

INFORMATION SHARING WITH SERVICE PROVIDERS / AGENTS

Mocup uses one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.

We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

DATA RETENTION

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at privacy@mocup.com. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

CHOICE / OPT OUT

You may “opt-out” of receiving Mocup’s email updates, newsletters and/or partner emails by sending us the request at privacy@mocup.com. The choice to opt out of such communications is also generally available during the sign-up process. Mocup will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account

PROTECTION OF YOUR PERSONAL INFORMATION

The Personal Information that you provide in connection with the use of the Site is protected in several ways.

  • Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.

  • Your Personal Information resides on secure servers that only selected Mocup personnel and contractors have access to via password.

  • Your Personal Information is encrypted whenever it is transmitted to Mocup.

  • When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology

We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our Web Sites, you can send email to us at privacy@mocup.com.

COOKIE AND TRACKING TECHNOLOGIES

The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.

Technologies such as: cookies, beacons, tags and scripts are used by Mocup. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

  • A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.

CHANGES IN PRIVACY POLICY

Mocup reserves the right to amend the Privacy Policy from time to time at its sole discretion and will provide notice by email or on the home page of the Site when we make material changes to this Privacy Policy prior to the change becoming effective. If as the result of such changes, you want to alter the ways in which Mocup is allowed to use your Personal Information.

You will be deemed to have been made aware of, and will be subject to, any material changes to the Privacy Policy after such notice has been posted with the following exception: If at the time you provide Personal Information to Mocup you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Mocup or by third parties, Mocup will not change your preference in this regard without your express consent. However, if Mocup is acquired by or merged with another entity, Mocup may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent, but Mocup will provide notice of such asset sales, acquisitions, or mergers on this Site.

SOCIAL MEDIA WIDGETS

Our Web site may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

CHILDREN

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact info@mocup.com to have the data removed and terminate the child’s account.

PRIVACY COMPLAINTS

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.

To the extent that Mocup’s processing of your Personal Data is subject to the EU General Data Protection Regulation, Mocup relies on its legitimate interests, described above, to process your data. Where Mocup processes certain Personal Data for Mocup’s own direct marketing purposes, you have a right to object to Mocup’s use of your Personal Data for this purpose at any time by clicking on the https://www.mocup.com/my-account. You may also object to processing by emailing privacy@mocup.com.

Mocup takes its users’ privacy concerns seriously. If you believe that Mocup has not complied with this Privacy Policy with respect to your Personal Information, you may contact the Data Protection Officer at Mocup, s.r.o., Karmelitská 379/18, Malá Strana, 118 00 Prague 1. In your letter please describe in as much detail as possible the ways in which you believe that the Mocup Privacy Policy has not been complied with. We will investigate your complaint promptly.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact our Data Protection Officer at privacy@mocup.com.

Mocup, s.r.o.,
Subject:  Data Protection: Question
Karmelitská 379/18,
Malá Strana, 118 00 Prague 1
privacy@mocup.com

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